Home > Blackberry Desktop > Blackberry Desktop Software Cannot Communicate With The Connected Device

Blackberry Desktop Software Cannot Communicate With The Connected Device


File extensions are hidden by default in Windows® operating systems. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks Report Inappropriate Content Message 18 of 36 (25,658 Views) Reply 0 Likes konomoujorge New Contributor Posts: 4 Registered: ‎06-12-2012 My Device: 9700 My Carrier: MTN Re: error 5211 Options Mark as He is currently pursuing his master's degree in journalism at Clarion University. http://advogato.net/blackberry-desktop/download-blackberry-desktop-software.html

For Windows 8 Hover over the lower left hot corner and Right click.Choose Device Manager from the menu listIf you are prompted for an administrator password or confirmation, type your password Clean Uninstall If none of these options work, you may need to do a clean uninstall of the BlackBerry Desktop Software. Note: These steps assume that the BlackBerry smartphone had previously been synchronized with Microsoft Outlook. He has published numerous articles in both national and local publications, and online at various websites.

Blackberry Desktop Software Cannot Communicate With The Connected Device

The SyncLog.html file will display one of the following log lines: 15:20:53.652 Enter COlAccess::GetRecurrencePattern 15:20:53.652 COlAccess::CAppointmentItemAccess::AddExceptionsToRecurObj : Caught _com_error exception. Description(): Error in IAttach.OpenProperty(PR_ATTACH_DATA_OBJ): MAPI_E_NOT_FOUND; Error(): -2147221233 (0x8004010F); ErrorMessage(): Unknown error 0x8004010F; Source(): XCPCRdmptn.RDOException 15:20:53.652 CRSyncUtil::GetTranslator : FeedProfileShim2Trans (Loaded Trans) Outlook 15:20:53.652 CRSyncUtil::FeedProfileShim2Trans : returns 0 15:20:53.652 CRSyncUtil::LogFatalTransError : 'GetRecurringRecord()' API RIM: File C:\DTS\Data1.cab is not signed by RIM, quitting installer Action ended 8:48:36: RIM_CheckFileSignature.

If it is not trusted, click on the certificate information and ensure that the Signing Certificate Authority certificate is installed on the local computer Repeat the above steps for BlackBerry Desktop Contact your computer administrator or the manufacturer of the computer or motherboard for assistance in upgrading the BIOS. In the Microsoft Exchange Management Shell, type the following command:   Set-ThrottlingPolicy BESPolicy -CPAMaxConcurrency $NULL -CPAPercentTimeInCAS $NULL -CPAPercentTimeInMailboxRPC $NULL  Stop/start the BlackBerry Controller service Important: Restarting the BlackBerry Enterprise Server or Cradsdatabase Error Blackberry Alternatively, when ready to install the BlackBerry Desktop Software, right-click on the installation file and select Run As Administrator.To perform a clean startup of Windows, please refer to Microsoft for general

Check to install Root Certificates In some instances it may be required to install the intermediate certificate associated with the digital signature. Cradsdatabase Error 5211 Blackberry Showing results for  Search instead for  Do you mean  All New Topics | All New Posts Device Support Forums BlackBerry powered by Android PRIV, DTEK50 & DTEK60 BlackBerry Hub+ BlackBerry® 10 For more information on configuring LDAP, see Article 15951.Disable LDAP search on the BlackBerry Enterprise Server by changing the LDAPSearch registry value from 1 to 0. http://support.blackberry.com/kb/articleDetail?articleNumber=000028396 Rename the installer .exe extension to .zip Extract the contents by right clicking on the installer file and click Open with compressed files or using a 3rd party unzip program Click

Products CopyTrans CopyTrans Contacts CopyTrans Photo CopyTrans Manager CopyTrans TuneSwift CopyTrans Apps CopyTrans Shelbee CopyTrans 4 Pack More apps Downloads Community Blog Facebook Twitter Google+ YouTube About us WindSolutions Press room Blackberry Mass Storage Mode At no time should you provide any personal information to any other community member. Toggle navigation Enterprise Software Smartphones BBM IoT Apps Software Support Shop BlackBerry Knowledge Base Search Support BlackBerry Knowledge Base Article English English Français Español BlackBerry Knowledge Base Identifying and troubleshooting Select Properties.Click the Drivers tab.

  • In the InstallShield Wizard window, click Remove and Next.
  • For information on how to perform a clean uninstall, see KB02206.
  • Return value 3.
  • Finally, check the box next to "Start BlackBerry Desktop Software…" and click "Finish" The BlackBerry Desktop Software starts.

Cradsdatabase Error 5211 Blackberry

If a Windows system successfully detects a USB connected device it will appears in Windows Device Manager. http://support.blackberry.com/kb/articleDetail?articleNumber=000031008 You can continue the transfer of your BlackBerry data to the PC as the sync problems should now be resolved Releated articles How to transfer BlackBerry contacts to iPhone How to Blackberry Desktop Software Cannot Communicate With The Connected Device Click Continue.Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK.Restart the computer. Blackberry Desktop Software Not Detecting My Device Mac To get around this issue, uninstall the older version manually.

Cause 5: The Microsoft Exchange 2010 Service Pack 1 client throttling settings for CPAMaxConcurrency, CPAPercentTimeInCAS, and CPAPercentTimeInMailboxRPC are not set to null. check over here The Desktop Software sync logs may be used to assist with finding the problematic contact by following these steps: Backup the Outlook Contacts data and create a backup of the smartphone to avoid potential data Select the "BlackBerry Desktop Software" and click "Uninstall/Change" NOTE: To get to the above window on Windows XP, click Start, click Control Panel, and then double-click "Add or Remove Programs" Follow Cause 4: The Send As permission has not been applied to the BlackBerry smartphone user's Microsoft Active Directory account. Blackberry Link Error Opening Data Store Accessor Object

Microsoft Outlook 2007: Backup the Microsoft Outlook .pst file.Change the Calendar view in Microsoft Outlook. Please see KB02206 for assistance.  Back to top ↑ Additional Information Note: This article contains information previously documented in the following articles: KB20598, KB28440, KB28458, KB28459, KB13336, KB28457, KB10938, KB28456, KB03972 Back to top ↑ Resolution Complete the appropriate resolution for the cause. Resolution for Cause 1: Restart the BlackBerry Router Service by completing the following steps: Important: Restarting certain BlackBerry his comment is here Click Start and click Control Panel.Click System and Security.Click System.Click Device Manager.The device will appear in one of two locations: Expand BlackBerry and confirm BlackBerry Smartphone is present Or Expand Universal

For Windows 7, complete the following steps: From the Start menu, click Control Panel.Click User Accounts and Family Safety.Click User Accounts.Click Change User Account Control Settings.Move the slider to the bottom.Restart Blackberry Not Showing Up On Computer Common BlackBerry Desktop Software sync problems include: ERROR (5211): There is an error converting Unicode string to or from code page string Synchronization Error - Error while reading field value Synchronization Click Start and click Control Panel.Click System and Maintenance.

This should assist in identifying the contact that caused the failure.  Once the contact has been identified do one of the following: Change the contact image in Outlook.Delete the identified contact and re-create the contact.

Cause 2: The installation is being performed in a limited-rights environment. Run the uninstall program for the BlackBerry Desktop Software, but choose "Repair" once InstallShield opens. Back to top ↑ Additional Information Tips for installing the BlackBerry Desktop Software Turn off any anti-virus automatic file protection features before installing the BlackBerry Desktop Software.If using Windows Vista, Windows Blackberry Desktop Manager For Mac Please verify the installer package and try again.

Perform this task by using the same process for uninstalling an older version of the software, but after you click "Remove," place a check next to "Remove all user settings for Click "Start" and choose "Computer." Double-click on your hard drive, then "Program Files" and "Common Files." Some systems may also have a "Program Files (x86)" folder in addition to the "Program If using a laptop use a port on the back of the laptop, or try a USB port on the opposite side of the laptop. weblink Welcome to the official BlackBerry Support Community Forums.

Extract the contents to a folder somewhere on your computer. If using a desktop be sure to use a port on the back of the computer. Some USB cables only allow for the smartphone to charge and will not allow for data transfer, which causes the computer to not detect the smartphone when it is connected. Finder The Doctors Live Healthy Health Videos Better Sleep Style Luxury Auto Beauty Dining Fashion Home & Design Home Elegance Lust List Travel Window Shopping Food & Cooking Alison Cook Restaurant

Complete the tasks in the order listed to do the following: Remove all information related to the previous version of BlackBerry Desktop SoftwarePrepare the computer for a new installation of BlackBerry CopyTrans CopyTrans Contacts CopyTrans Photo CopyTrans Manager CopyTrans Apps CopyTrans Shelbee CopyTrans TuneSwift More apps English Español Français Deutsch 日本語 CopyTrans, last update on November 18, 2016 © WindSolutions 2004 - Go to the Control Panel and select "Programs and Features." Select "BlackBerry Desktop Software" from the list that appear and click the "Uninstall" button at the top of the window. Note: For more information, please see Article 20608. Resolution for Cause 6: Please see Article 17325 for more information on NSPI Bind Limit.

The two pins on the outside (pins 1 and 4) are the ones actually being used which simply supply the 5 volts of power coming from the USB port on your Note: In some environments, users will apply the Send As permission directly to the user account, and not have it inherited from the domain level. Warning: System/database changes could potentially result in irreparable damage. Make sure that the Send As permission has been applied to the user account if it is not inherited from the domain level. Resolution for Cause 5: Apply the following

Back to top ↑ Cause The recurrence pattern for one or more calendar appointments in Microsoft Outlook has a formatting similar to "FREQ=MONTHLY;BYDAY=1SU;WKST=SU" or the recurrence pattern is blank. Click Device Manager.If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Back to top ↑ Workaround Save a new image for the affected contact or delete the contact  and then re-create the contact. Run the uninstall process of BlackBerry Desktop Software but when the Installshield Wizard pops up be sure to select Repair, when the Windows Installer error message shows up click Browse Navigate

Cause 6: If the issue only occurs when sending messages to an external domain, the Global Catalog Server may be exceeding the NSPI Bind Limit. Disable User Account Control by completing one of the following tasks: For Windows Vista, complete the following steps: From the Start menu, click Control Panel.Click User Accounts.In the User Accounts window,